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1. How is Procurecard different to other procurement
services?
Procurecard is the only company that offers a rebate model.
We send you a cheque on a monthly basis, not an invoice. This
means that procurecard creates a new revenue stream for you
to choose what to do with, turning your procurement department
from a cost centre into a revenue centre.
2. How much does it cost to join Procurecard?
The Procurecard programme is free to join.
3. What does signing up to Procurecard commit me to?
The client application form simply gives us the authority
to analyse your spend and negotiate rebates with our preferred
suppliers. Once the level of rebate is identified you can
then choose whether to join the programme and start to benefit
from the new revenue stream.
4. What rebates are being achieved?
The average rebate paid on procurement spend across the basket
of categories is up to 10%.
5. How does Procurecard obtain these rebates?
Procurecard has developed relationships with a number of leading
specialist procurement and sourcing companies, collectively
giving the capacity to negotiate rebates across a significant
range of categories. Our sourcing experts negotiate with the
combined buying power of all Procurecard clients behind them.
6. How does Procurecard make its money?
Procurecard retains a percentage of the rebates received.
7. How many spend categories does Procurecard manage?
Procurecard currently covers 26 spend categories.
8. What if I have business ties with suppliers?
There is no obligation for you to change suppliers. However
if you do choose not to use our recommended supplier then
the level of rebate that has been secured will be reduced
and may not be payable.
9. How do I know that I am getting what is due?
All rebates paid to Procurecard are held in an Escrow account.
Procurecard supplies Issuers with a quarterly audit report
of rebates received on behalf of their clients.
10. What if rebates are not achieved?
If Procurecard does not achieve any rebates, the spend management
service is effectively free of charge. Since Procurecard's
only source of income is the retained percentage of rebates
achieved, it is unlikely that this situation would arise.
11. Who handles any complaints and problems caused
by suppliers?
Procurecard will deal with supplier oriented problems through
the Concierge Service, designed to resolve client queries
quickly and easily. This service is accessed by a single telephone
call and is operated by Procurecard staff; it is NOT an impersonal
answer phone system.
12. I am very happy with the current service I get
on XYZ category, how do I know that I will get the same level
of service from the Procurecard supplier?
Once you have joined the programme, our preferred suppliers
will contact you to discuss your specific requirements and
agree terms and conditions. We ensure that all our suppliers
offer quality products and services and adhere to our strict
service level agreements, however should any problems arise,
the Concierge Service will resolve any issues quickly and
easily.
13. Does Procurecard involve the use of a physical
card?
Currently no, but in the future there will be a card available
with details of your account in order to track your spend
on categories that are purchased in retail outlets and not
provided under contract or procured online.
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